A heat pump runs at a lower water temperature than a boiler. The design settles whether the house gets warm, and it settles it before anything is installed.
Demand taken from floor area
Heat loss belongs to the fabric, the glazing and the room. Estimate it from floor area and the unit is the wrong size before it is ordered.
Radiators sized for a boiler
Radiator output falls as flow temperature falls. Emitters chosen for boiler temperatures deliver less at heat pump temperatures, and some need upgrading.
Rooms that miss their target
Where calculated demand exceeds what the heat pump and emitters can deliver, those rooms never reach the temperature they were designed to hold.
A correction reaching every room
Putting it right afterwards means changing emitters and pipework through rooms that are already finished.
An air source heat pump extracts heat from the outside air and converts it into usable energy for radiators, underfloor heating, and hot water. Because it operates at lower temperatures than a gas boiler, the suitability of a property depends on insulation levels, radiator sizing, and available outdoor space. Support through the Boiler Upgrade Scheme varies depending on the property and existing heating system.
The process begins with an assessment, followed by system design and installation. The assessment considers heat loss, existing radiators, pipework, and the location of the outdoor unit. The design stage defines system size, cylinder requirements, and any radiator upgrades. Installation is then carried out, followed by full commissioning and handover.
Regular servicing ensures the system continues to operate at its intended efficiency. A standard service includes inspection, cleaning, and performance checks. Provide the make, model, and installation year, and we will confirm exactly what is included in your service.
From initial enquiry to final handover, BFR Brothers follows a clear and structured approach to deliver safe, efficient and high-quality results across steels, heat pumps, groundworks and fencing.
Initial Consultation
Discuss your project requirements and arrange a site visit at a convenient time.
Site Assessment & Quote
We assess the site, understand the scope and provide a clear, no-obligation quotation.
Planning & Preparation
We coordinate materials, scheduling and any required groundwork to ensure everything is ready before work begins.
Installation & Execution
Our team carries out the work with precision, whether it is structural steel installation, heat pump systems, groundworks or fencing.
Quality Checks
All work is reviewed to ensure it meets current standards, safety requirements and project expectations.
Handover & Aftercare
We complete the project, leave the site clean and provide guidance or support where needed.
15+ Years of Industry Experience
Proven expertise across structural works, groundworks and external installations.
Specialists Across Core Services
From steels and groundworks to heat pumps and fencing, we deliver essential services under one trusted group.
Fully Insured & Compliant
All work is carried out to current regulations, with full public liability cover for complete peace of mind.
Reliable, Start-to-Finish Delivery
We handle everything from planning and preparation through to final installation with no shortcuts.
Residential & Commercial Projects
Trusted by homeowners, landlords and businesses for projects of all sizes.
Straightforward Quotes, Honest Advice
Clear pricing, practical guidance and no unnecessary upselling, just what your project actually needs.
We install air and ground source heat pump systems designed for efficiency, reliability, and long-term performance. From system selection to full installation and commissioning, we ensure every setup is correctly sized, integrated, and ready to deliver consistent heating and hot water.
Are heat pumps expensive to install?
Installation costs vary, but government grants may be available to reduce upfront cost, and running costs can be lower depending on usage and energy tariffs.
Will I need to upgrade radiators or pipework?
Sometimes. Heat pumps run at lower temperatures than boilers, so larger radiators or system upgrades may be required for efficient performance.
How long does installation take?
Typical installations take a few days, depending on system complexity, upgrades required, and whether additional works like pipework or radiators are needed.
Is my property suitable for a heat pump?
Most homes are suitable, but performance depends on insulation, available space, and the existing heating system. A proper assessment ensures the system is correctly sized.
What types of heat pumps do you install?
We install air source and ground source systems, depending on your property, available space, and heating requirements.
What is a heat pump and how does it work?
A heat pump extracts heat from the air or ground and uses it to heat your home and hot water. It’s highly efficient, producing more heat energy than the electricity it consumes.
We operate across Surrey and Hampshire, supporting residential and commercial projects with responsive service and consistent workmanship. From local call-outs to larger site work, our team delivers the same dependable standards wherever the job is. If you're nearby and not listed, get in touch, we’re always expanding our reach.
